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Course Prospectus List – Alphabetical Order

Mini Prospectus – Advanced Trauma‑Informed Practice & Leadership

Course Overview

This advanced course equips leaders and senior practitioners to embed trauma‑informed, psychologically safe practice across teams and organisations. It applies trauma theory to leadership behaviour, safeguarding decision‑making, supervision, and organisational culture.

The course is grounded in UK regulatory expectations and focuses on practical leadership action, not just theory.

Who This Course Is For

• Registered & Deputy Managers
• Team Leaders & Senior Practitioners
• Clinical Leads & Nurses
• DSLs & Safeguarding Leads
• IQAs, Assessors & Trainers

Learning Outcomes

Participants will be able to:

• Apply trauma‑informed leadership to real‑world decisions
• Create psychologically safe teams and meetings
• Analyse behaviours of concern using trauma formulation
• Strengthen safeguarding through a trauma‑responsive lens
• Lead reflective supervision and embed reflective cultures
• Translate trauma‑informed principles into policy and practice

Key Topics Covered

• Trauma, complex trauma & organisational impact
• Neuroscience, arousal & the Window of Tolerance
• Trauma‑informed leadership behaviours
• Safeguarding and managing disclosures sensitively
• Trauma‑responsive supervision & staff wellbeing
• Embedding trauma‑informed policies, environments & QA
• Measuring impact and leading sustainable culture change

Assessment & Certification

• Scenario‑based knowledge checks
• Reflective exercises
• 90‑day leadership action plan
• Certificate of CPD completion

Duration

1 full day (7 hours CPD)

 

Mini Prospectus – Mandatory Conflict Management Training

Course Overview

This mandatory training provides staff with the knowledge, skills, and confidence to recognise, prevent, and manage conflict professionally in health and social care settings.

The course is aligned with Skills for Care, CQC expectations, and professional standards, and focuses on safe, respectful, and lawful conflict resolution.

Who This Course Is For

• Health & social care staff at all levels
• Support workers, care assistants, nurses
• Team leaders and supervisors
• Non‑clinical staff working in care settings

Learning Outcomes

Participants will be able to:

• Recognise early signs and triggers of conflict
• Use de‑escalation and effective communication techniques
• Apply structured models (e.g. LEAPS, DESC)
• Manage aggressive behaviour safely and appropriately
• Record, report, and learn from incidents
• Maintain professionalism, dignity, and emotional intelligence

Key Topics Covered

• Understanding conflict in care settings
• Legal, ethical, and regulatory responsibilities
• Communication skills and emotional intelligence
• De‑escalation and prevention strategies
• Structured conflict resolution approaches
• Reporting, recording, and reflective practice
• Staff wellbeing following conflict incidents

Assessment & Certification

• Scenario‑based discussion
• Tutor observation and feedback
• Knowledge check
• Certificate of completion (mandatory training evidence)

Duration

1 day (6 hours)

 

Mini Prospectus – Mandatory Basic Life Support (BLS)

Course Overview

This mandatory Basic Life Support course equips health and social care staff with essential life‑saving skills to respond effectively to cardiac arrest, respiratory emergencies, and choking incidents.

The training is delivered in line with Resuscitation Council UK (RCUK) guidelines and organisational governance requirements.

Who This Course Is For

• Health & social care workers
• Care assistants and support staff
• Clinical and non‑clinical staff
• Volunteers working in care environments

Learning Outcomes

Participants will be able to:

• Recognise cardiac arrest and respiratory distress
• Perform effective adult CPR
• Use an AED safely and confidently
• Respond appropriately to choking emergencies
• Maintain scene safety and effective communication
• Document and report incidents appropriately

Key Topics Covered

• Chain of survival
• Scene safety and risk assessment
• Adult CPR and recovery position
• AED use and safety
• Choking (adults, children, infants, pregnancy considerations)
• Communication, record‑keeping, and professionalism

Assessment & Certification

• Practical demonstration of CPR and AED use
• Tutor assessment against competency criteria
• Certificate of completion (annual refresher evidence)

Duration

3.5–4 hours

 

Mini Prospectus – Decode the Rhetoric

Course Overview

Decode the Rhetoric is a facilitated professional development course designed to help individuals navigate difficult conversations, ideological pressure, and emotionally charged discussions without conflict or disengagement.

The course does not promote political or ideological positions. Instead, it focuses on communication clarity, autonomy, emotional regulation, and respectful disagreement in everyday settings such as the workplace, family life, and online spaces.

Learning Outcomes

By the end of the course, learners will be able to:

• Recognise persuasive and ideological language patterns
• Understand how rhetoric can create social or emotional pressure
• Respond calmly and confidently without escalation
• Set respectful boundaries while maintaining professionalism
• Separate personal values from behavioural respect
• Navigate contentious topics without hostility or withdrawal

Who This Course Is For

• Professionals working in people‑facing roles
• Managers and team leaders
• Educators and facilitators
• Organisations seeking to improve psychological safety and communication
• Individuals experiencing conflict around values, language, or expectations

Delivery Style

• Facilitated discussion
• Real‑life scenarios
• Practical communication frameworks
• Reflective exercises
• Safe, neutral learning environment

Certification

• Certificate of attendance provided
• Counts towards CPD hours (non‑accredited)

 

Mini Prospectus – Dementia Awareness

Course Overview

The Dementia Awareness Course provides essential knowledge and practical skills to support individuals living with dementia in a person‑centred, trauma‑informed way.

Aligned to UK care standards and NHS pathways, this course builds confidence in recognising symptoms, communicating effectively, and responding safely and compassionately to distress or behavioural changes.

Learning Outcomes

Learners will be able to:

• Define dementia and identify the main types
• Recognise early signs and symptoms
• Communicate effectively with individuals living with dementia
• Apply person‑centred and trauma‑informed approaches
• Understand safeguarding, MCA, GDPR, and duty of care responsibilities
• Support wellbeing, families, and carers appropriately
• Understand NHS dementia pathways and referral processes

Who This Course Is For

• Care and support workers
• Healthcare assistants
• Family carers
• Support staff in residential or domiciliary settings

Delivery Style

• Tutor‑led presentation
• Real‑life case studies
• Group discussion and role‑play
• Knowledge checks and final assessment

Certification

• Certificate issued upon successful completion
• Suitable for induction and refresher training
• CPD‑recordable hours

Mini Prospectus – Duty of Care

Course Overview

Duty of Care in Social Care Environments is a mandatory training course covering the legal, professional, and ethical responsibilities of care workers in England.

Aligned with Skills for Care, the Care Certificate (Standard 3), and CQC Fundamental Standards, the course ensures staff understand how to act safely, lawfully, and in the best interests of those they support.

Learning Outcomes

Learners will be able to:

• Define duty of care and its legal foundations
• Identify key UK legislation and regulatory requirements
• Apply duty of care principles in daily practice
• Recognise and respond to safeguarding concerns
• Balance individual rights with risk and safety
• Handle complaints, concerns, and whistleblowing appropriately
• Record and report incidents correctly

Who This Course Is For

• Care and support workers
• New starters undertaking the Care Certificate
• Existing staff completing mandatory refresher training
• Residential, domiciliary, and community care staff

Delivery Style

• Blended learning (online + classroom)
• Case studies and group discussion
• Knowledge checks and scenario analysis
• Formal assessment and evidence gathering

Certification & Compliance

• Certificate of completion
• Evidence suitable for Care Certificate sign‑off
• CPD‑recordable
• Meets employer mandatory training matrix requirements

 

Mini Prospectus – EDI Training (England)

Course Title
Equality, Diversity & Inclusion (EDI) – Mandatory Training (England)

Course Overview
This mandatory EDI course equips learners with essential knowledge of equality law, inclusive practice, and personal responsibility in the workplace. It supports compliance with English legislation and promotes fair, respectful, and inclusive working environments across health, social care, education, and corporate sectors.

Duration
2 hours

Delivery Method
Face-to-face or live online

Who Should Attend

• All employees
• Managers and supervisors
• Health & social care staff
• Education and public-sector workers

Key Learning Outcomes Learners will:

• Understand equality, diversity, and inclusion principles
• Recognise discrimination and unconscious bias
• Understand responsibilities under the Equality Act 2010
• Respond appropriately to real-world EDI scenarios
• Promote inclusive behaviour in daily practice

Assessment

• Knowledge checks (MCQs)
• Facilitated discussion
• Scenario-based learning

Certification Certificate of completion (CPD-aligned)

Mini Prospectus – Mandatory End of Life Care Training

Course Title
Mandatory End of Life Care Training
(NHS Band 3 & Health & Social Care Level 5)

Course Overview
This course provides essential knowledge and practical skills for professionals delivering end of life care. It focuses on dignity, compassion, symptom management, communication with families, legal responsibilities, and safeguarding, ensuring care meets professional, ethical, and legal standards.

Duration
4 hours (half-day)

Delivery Method
Face-to-face or live online

Who Should Attend

• NHS Band 3 staff
• Senior carers and lead practitioners
• Health & Social Care Level 5 professionals
• Team leaders and supervisors involved in end of life care

Key Learning Outcomes Learners will:

• Apply principles of high-quality end of life care
• Communicate sensitively with individuals and families
• Undertake person-centred assessment and care planning
• Recognise and manage common end-of-life symptoms
• Understand Mental Capacity Act, consent, and safeguarding duties
• Respond appropriately to complex ethical and cultural scenarios

Assessment

• Multiple-choice knowledge checks
• Scenario discussions
• Facilitator observation

Certification Certificate of completion (mandatory training evidence)

 

Mini Prospectus – Fluid & Nutrition in Social Care

Course Title
Fluid and Nutrition in Social Care Environments
(Mandatory Training – CQC Regulation 14)

Course Overview
This mandatory course develops staff competence in meeting nutritional and hydration needs in care environments. It aligns with Care Certificate Standard 8, CQC Regulation 14, NICE, Skills for Care, and BAPEN MUST guidance, ensuring learners can deliver safe, person-centred nutrition care.

Duration
4 hours

Delivery Method
Blended or face-to-face

Who Should Attend

• Care assistants and support workers
• Healthcare assistants
• Senior carers and team leaders
• Anyone involved in food, drink, or nutrition support

Key Learning Outcomes Learners will:

• Recognise signs of malnutrition and dehydration
• Correctly use the MUST screening tool
• Meet food safety and allergen requirements
• Support diverse dietary, cultural, and religious needs
• Record, report, and escalate nutrition concerns appropriately
• Understand legal responsibilities under CQC Regulation 14

Assessment

• MCQ knowledge assessment
• Observed MUST screening
• Practical documentation activity

Certification CPD-accredited certificate (valid 12 months)

Mini prospectus

Course title
Food Safety & Food Hygiene – Level 2 (Mandatory UK Training)

Overview
This Level 2 course provides essential food safety and hygiene knowledge for staff handling food. It supports legal compliance, reduces the risk of foodborne illness, and provides documented evidence of training for Environmental Health inspections.

Who should attend
Anyone who handles food directly or indirectly, including staff working in catering, hospitality, retail, care and education settings.

Learning outcomes
Learners will be able to:

• Understand UK food safety legislation and personal responsibilities
• Identify food safety hazards and prevent contamination
• Apply effective personal hygiene and cleaning practices
• Store, prepare and cook food safely
• Understand allergen responsibilities and basic HACCP principles

Assessment & certification

• Multiple‑choice assessment (70% pass mark)
• Certificate issued on successful completion
• Attendance records supplied for compliance purposes

Delivery format
Classroom or live virtual delivery.

Mini prospectus

Course title
Health & Safety at Work – Creating a Safe and Compliant Workplace

Overview
This course provides essential health and safety knowledge for employees at all levels, helping organisations meet legal obligations and promote safe working behaviours.

Who should attend
All employees, contractors, volunteers and new starters. No previous health and safety training required.

Learning outcomes
Learners will be able to:

• Understand employer and employee health & safety responsibilities
• Identify workplace hazards and risks
• Understand the basics of risk assessment
• Apply safe working practices, including PPE and manual handling
• Respond appropriately to accidents, incidents and emergencies

Assessment & certification

• End‑of‑course assessment (80% pass mark)
• Certificate of completion issued
• Training records suitable for audits and inspections

Delivery format
Classroom, live virtual or blended learning.

Mini prospectus

Course title
Comprehensive Infection Prevention & Control (IPC)

Overview
This course provides staff with essential knowledge and understanding of infection prevention and control, helping to reduce the spread of infection and maintain safe working environments in health and care settings.

Who should attend
Healthcare, social care and support staff requiring IPC training or refresher education.

Learning outcomes
Learners will be able to:

• Understand how infections spread and how to break the chain of infection
• Apply standard and transmission‑based precautions
• Use PPE safely and correctly
• Practise effective hand hygiene and respiratory etiquette
• Understand environmental hygiene and waste, linen and sharps safety
• Recognise the importance of incident reporting and continuous improvement

Assessment & certification

• Multiple‑choice assessment
• Certificate issued on successful completion
• Attendance records provided for compliance and inspection purposes

Delivery format
Classroom or live virtual delivery with practical examples and discussion.

Mini Prospectus – Information Governance & Data Protection

Course Overview
This course provides comprehensive mandatory training in information governance and data protection, aligned with UK legislation and professional standards. It equips staff with the knowledge and skills required to protect personal and sensitive data, reduce organisational risk, and meet statutory compliance requirements.

Who Should Attend

• Health & social care staff
• NHS and local authority employees
• Managers and supervisors
• Administrative and support staff
• Anyone handling personal or sensitive information

Key Learning Outcomes Participants will:

• Understand UK GDPR and the Data Protection Act 2018
• Apply information security and confidentiality principles
• Manage records in line with retention and disposal requirements
• Recognise and respond to data breaches and incidents
• Meet mandatory training and audit expectations

Delivery Format

• Instructor‑led (classroom or live virtual)
• Case studies, scenario discussion, knowledge checks
• End‑of‑course assessment

Certification Certificate of completion issued
Suitable for mandatory training evidence and CPD records

Mini Prospectus – LGBT+ Awareness & Inclusion

Course Overview
This mandatory workplace training supports organisations to meet their legal duties under the Equality Act 2010 and to foster inclusive, respectful, and safe working environments for LGBT+ staff and service users.

Who Should Attend

• All employees (mandatory)
• Managers and supervisors
• Contractors and volunteers

Key Learning Outcomes Participants will:

• Understand LGBT+ terminology and evolving language
• Recognise discrimination, harassment, and microaggressions
• Apply inclusive behaviours in everyday practice
• Understand legal protections under the Equality Act 2010
• Respond appropriately to concerns and incidents

Delivery Format

• Facilitator‑led interactive training
• Group discussion and case study
• Knowledge check and assessment

Certification Certificate of completion
Suitable for mandatory EDI training records and audits

Mini Prospectus – Lone Working & Personal Safety

Course Overview
This comprehensive mandatory course equips health and social care professionals with essential knowledge, skills, and behaviours to work safely when alone. It meets statutory requirements under UK health and safety legislation and aligns with recognised professional standards.

Who Should Attend

• Domiciliary care workers
• Community nurses and practitioners
• Social workers and mental health staff
• Managers responsible for lone workers
• Agency and bank staff

Key Learning Outcomes Participants will:

• Understand legal duties under HSWA 1974 and MH&SWR 1999
• Conduct compliant lone worker risk assessments
• Apply dynamic risk assessment (SLAM) in real time
• Use personal safety and de‑escalation techniques
• Respond to incidents, near‑misses, and safeguard wellbeing

Delivery Format

• Blended learning (online + face‑to‑face)
• Practical scenarios, role‑play and case studies
• Knowledge test and reflective assessment

Certification CPD certificate (12 hours)
Valid for compliance, inspections, and professional portfolios

Mini Prospectus – Manual Handling

Course Overview

Manual Handling – Mandatory Training equips staff with the knowledge and practical skills required to move loads safely, reduce injury risk, and meet UK health and safety legislation.

Who Should Attend

• Care and support workers
• Warehouse and logistics staff
• Facilities, retail, and operational teams
• Anyone involved in lifting, carrying, pushing, or pulling tasks

What Learners Will Gain

• Understanding of legal and organisational responsibilities
• Identification of manual handling hazards and risk factors (TILE)
• Safe lifting, carrying, pushing, pulling, and team‑handling techniques
• Knowledge of mechanical aids and risk controls
• Confidence to report hazards, near misses, and injuries

Key Topics

• Legal duties and mandatory training requirements
• Common injuries and high‑risk scenarios
• Safe principles and lifting techniques
• Mechanical aids and PPE
• Incident reporting and escalation

Certification

Certificate of completion issued.
Suitable evidence for compliance, CPD, and workplace competency assessment.

Mini Prospectus – Medication Awareness

Course Overview

Medication Awareness provides staff with the essential knowledge required to support medication safely, legally, and in accordance with UK care standards. This course reduces medication errors and improves confidence in safe practice.

Who Should Attend

• Care and support workers
• New starters and refresher learners
• Staff handling, recording, storing, or supporting medicines
• Non‑registered staff (awareness level)

Note: This course does not replace supervised medication competency assessment.

What Learners Will Gain

• Clear understanding of roles, responsibilities, and boundaries
• Knowledge of relevant legislation and guidance
• Ability to reduce risk and recognise medication errors
• Confidence in accurate MAR chart recording
• Awareness of consent, capacity, safeguarding, and reporting duties

Key Topics

• Medication legislation and regulatory context
• Types and routes of medication
• The “Rights” of medication administration
• Storage, disposal, and infection control
• Errors, near misses, and adverse reactions
• Safeguarding and accountability

Certification

Certificate of completion issued.
Evidence recorded for regulatory and inspection compliance.

Mini Prospectus – Mental Health Awareness

Course Overview

Mental Health Awareness – Mandatory Training ensures staff can recognise mental distress, respond safely and compassionately, and work within professional and legal boundaries. The course supports safe, person‑centred care and workplace wellbeing.

Who Should Attend

• Care and support staff
• Frontline workers in health and social care
• Supervisors and team leaders
• New starters and refresher learners

What Learners Will Gain

• Understanding of mental health and mental illness
• Ability to recognise early signs of distress
• Knowledge of trauma‑informed and person‑centred approaches
• Confidence responding to crisis situations safely
• Awareness of safeguarding links and escalation pathways
• Skills for professional boundaries and self‑care

Key Topics

• Mental health continuum and common conditions
• Risk and protective factors
• Stigma, discrimination, and inclusive practice
• Communication and trauma‑informed care
• Suicide and self‑harm awareness (non‑clinical)
• Safeguarding, legislation, documentation, and reporting
• Case studies and assessment

Certification

Certificate of completion issued.
Fully suitable for CQC, Care Certificate, and Skills for Care compliance evidence.

Mini Prospectus – Positive Behaviour Support

Course Aim
To equip staff with the knowledge and confidence to apply values‑led, trauma‑informed Positive Behaviour Support that improves quality of life and reduces restrictive practices.

Who This Course Is For

• Support workers, senior carers, team leaders
• Health & social care staff supporting people with learning disabilities, autism, or behaviours of concern
• New and experienced staff requiring PBS-aligned practice

What Learners Will Gain

• Clear understanding of PBS values and evidence base
• Skills to interpret behaviour as communication
• Confidence using preventative, proactive and reactive strategies
• Ability to contribute effectively to Behaviour Support Plans
• Strong understanding of legal and ethical responsibilities

Key Topics

• PBS framework and values
• Trauma‑informed foundations
• Functional Behaviour Assessment (ABC model)
• Primary, secondary and reactive strategies
• Restrictive practices: law, ethics, reduction
• Behaviour support planning and recording
• Case study application and reflective practice

Standards & Compliance Aligned with BILD/RRN Training Standards, NICE NG11 & NG93, Skills for Care Core Skills Framework, UK PBS Alliance and CQC KLOEs.

Assessment & Certification

• Scenario-based group work
• Knowledge check (6–10 questions)
• Certificate of completion

Mini Prospectus – Modern Slavery & Human Trafficking Awareness

Course Aim
To ensure staff understand modern slavery risks, legal responsibilities, and how to respond appropriately to concerns.

Who This Course Is For

• All health and social care staff
• Managers and supervisors
• Procurement, HR, and compliance staff
• Anyone working in regulated or public‑facing services

What Learners Will Gain

• Clear understanding of modern slavery and exploitation types
• Knowledge of employer and employee legal duties
• Ability to recognise warning signs and red flags
• Confidence in correct reporting and safeguarding actions

Key Topics

• Definitions and forms of modern slavery
• Risk factors and vulnerable groups
• UK Modern Slavery Act 2015
• Employer and supply chain responsibilities
• Recognising indicators (physical, behavioural, environmental)
• Case studies: workplace and procurement
• Reporting routes, NRM and emergency action

Standards & Compliance Meets UK statutory training expectations, public sector procurement requirements and CQC safeguarding expectations.

Assessment & Certification

• Case‑study discussion
• Knowledge check (pass mark recorded)
• Certificate for audit and compliance purposes

Mini Prospectus – New & Inexperienced Health and Social Care Workers

Course Aim
To build safe, confident and compliant practice for individuals entering health and social care roles, aligned with diploma pathways and regulatory standards.

Who This Course Is For

• New starters to care roles
• Apprentices
• Return‑to‑work staff
• Staff preparing for NCFE Level 2 or 3 diplomas

What Learners Will Gain

• Strong foundation in core care principles
• Understanding of safeguarding and duty of care
• Improved communication and professionalism
• Confidence applying theory to real‑world scenarios
• Readiness for qualifications and inspections

Key Topics

• Introduction to health and social care roles
• Safeguarding adults and children
• Infection prevention and control
• Equality, dignity and person‑centred care
• Communication with service users and families
• Scenario‑based learning and reflection
• Knowledge checks and compliance evidence

Standards & Compliance Mapped to NCFE Level 2 & 3 Diplomas, Skills for Care frameworks, CQC regulatory expectations and UK mandatory training requirements.

Assessment & Certification

• Quizzes and reflective exercises
• Scenario evaluation
• Certificate of completion

Optional Add‑Ons (chargeable)

• Learner workbooks (branded): £8–£12 pp
• Portfolio evidence mapping for CQC/NCFE
• Management briefing or implementation support
• Bespoke organisational case studies

Mini Prospectus

Prevent and Radicalisation Awareness – Mandatory Training

Course Overview
This mandatory course equips staff with the knowledge and confidence to recognise, prevent, and respond appropriately to risks of radicalisation. It supports organisational compliance with the Prevent Duty and safeguarding requirements across education, health, and social care.

Who This Course Is For

• Social care and support staff
• Education and training providers
• Health and community services
• Managers, DSLs, and safeguarding leads

Key Learning Outcomes Learners will:

• Understand the Prevent strategy and its purpose
• Recognise signs and vulnerability factors linked to radicalisation
• Know how to raise concerns and follow reporting procedures
• Understand legal duties under the Counter-Terrorism and Security Act 2015
• Promote safe, inclusive, and resilient environments

Compliance & Professional Alignment

• Prevent Duty (CTSA 2015)
• Ofsted safeguarding expectations
• CPD suitable for Skills for Care contexts

Delivery Format

• Face-to-face or virtual
• Interactive discussion and case examples
• Short knowledge check and certificate

Duration

• 3 hours

Mini Prospectus

Record Keeping and Documentation in Social Care Environments

Course Overview
This mandatory course develops the knowledge and practical skills required to produce accurate, person-centred, and legally compliant records in social care settings. Poor documentation is one of the most common causes of CQC enforcement — this course directly addresses that risk.

Who This Course Is For

• Care assistants and senior support workers
• Team leaders and supervisors
• Registered managers and deputies
• Agency and new staff completing Care Certificate standards

Key Learning Outcomes Learners will:

• Understand why accurate records are critical to safe care
• Apply the 7 principles of good record keeping
• Write factual, person-centred, and defensible care records
• Understand GDPR, confidentiality, and information sharing
• Meet CQC Regulation 17 and Skills for Care standards

Compliance & Professional Alignment

• Skills for Care Statutory & Mandatory Training
• CQC Regulations 12 & 17
• Care Act 2014
• UK GDPR / Data Protection Act 2018

Delivery Format

• Face-to-face, virtual, or blended
• Practical writing exercises
• Multiple knowledge checks
• CPD-accredited certificate

Duration

• 5 hours

Mini Prospectus

PTSD & Trauma Conditions in Social Care – Mandatory Training

Course Overview
This course provides essential knowledge of trauma, PTSD, and complex PTSD, enabling staff to respond safely and confidently while maintaining professional boundaries. It promotes trauma‑informed practice without requiring clinical expertise.

Safeguarding Notice
This course covers sensitive topics. Learner wellbeing and support are prioritised throughout.

Who This Course Is For

• Adult social care workers
• Support staff and team leaders
• Registered managers
• Students and new starters

Key Learning Outcomes Learners will:

• Understand trauma, PTSD, and complex PTSD
• Recognise trauma-related behaviours and distress responses
• Apply trauma-informed principles in everyday care
• Respond safely to disclosures
• Protect their own wellbeing and avoid vicarious trauma

Compliance & Professional Alignment

• CQC (Safe, Effective, Caring domains)
• NICE NG116
• Skills for Care
• Care Act 2014 safeguarding duties

Delivery Format

• Facilitated, supportive session
• Scenario discussion and reflection
• Knowledge check and CPD certificate

Duration

• 2.5 hours

 

Mini Prospectus

Course Title:
Risk Assessment in Health & Social Care (Non‑Clinical) – Mandatory UK Training

Overview:
This mandatory course equips non‑clinical health and social care staff with the knowledge and practical skills required to identify hazards, assess risk, and apply proportionate controls in care environments. The training supports legal compliance, promotes safer workplaces, and strengthens safeguarding practice.

Who Should Attend:

• Care assistants and support workers
• Domestic, facilities, and activities staff
• Supervisors and team leaders (non‑clinical)
• Volunteers and agency staff

Key Learning Outcomes:
Learners will be able to:

• Understand legal responsibilities for risk assessment
• Identify common hazards in care settings
• Apply the HSE 5‑step risk assessment model
• Use proportionate controls to manage risk
• Record, escalate, and review risks correctly

Course Content Includes:

• Legal and regulatory framework (HSWA, MHSWR, Care Act)
• Hazard identification in care environments
• Sensible, person‑centred risk decisions
• Practical case study and scenario activity
• Knowledge check and summative assessment

Assessment & Certification:

• Multiple‑choice knowledge test
• Scenario‑based risk assessment task
• Certificate of completion for compliance records

Mini Prospectus

Course Title:
Safeguarding Adults – Level 2

Overview:
This Level 2 safeguarding adults course develops staff knowledge and confidence to recognise, respond to, record, and report safeguarding concerns involving adults at risk. It supports statutory duties and promotes trauma‑informed, person‑centred practice.

Who Should Attend:

• Health and social care staff in direct contact with adults
• Support workers, carers, and senior care staff
• Team leaders and supervisors
• Any staff required to meet Level 2 safeguarding standards

Key Learning Outcomes:
Learners will be able to:

• Understand safeguarding duties and principles
• Identify types and indicators of abuse and neglect
• Apply the Mental Capacity Act and consent principles
• Respond appropriately to disclosures
• Record and share information lawfully and safely
• Work effectively within multi‑agency frameworks

Course Content Includes:

• Six safeguarding principles
• Legal frameworks and duties
• Abuse types and overlap analysis
• Barriers to disclosure and responding safely
• Recording, reporting, and information sharing
• Safeguarding Adults Reviews (SARs)
• Trauma‑informed practice
• Case study analysis

Assessment & Certification:

• Scenario‑based discussion and knowledge checks
• Certificate of completion aligned to Level 2 expectations

Mini Prospectus

Course Title:
Holistic Safeguarding Children – Comprehensive Mandatory Training

Overview:
This in‑depth safeguarding children course provides professionals with the knowledge, skills, and confidence to protect children effectively. It integrates statutory requirements, professional standards, and best practice, supporting safe environments and robust safeguarding cultures.

Who Should Attend:

• Education, childcare, health, and social care staff
• Designated Safeguarding Leads (DSLs)
• Volunteers and governors
• Any professionals working with or around children

Key Learning Outcomes:
Learners will:

• Understand safeguarding principles and statutory duties
• Recognise types of harm, abuse, and emerging risks
• Respond appropriately to concerns and disclosures
• Record, report, and share information lawfully
• Apply trauma‑informed and child‑centred approaches
• Promote safeguarding culture within organisations

Course Content Includes:

• Children Acts and Working Together guidance
• Mandatory reporting duties
• Online safety, exploitation, and radicalisation risks
• Roles and responsibilities (including DSLs)
• Safe recruitment and organisational culture
• Case studies and scenario‑based learning
• Assessment and reflective practice

Assessment & Certification:

• Knowledge checks, case discussions, reflective tasks
• Certificate aligned to national safeguarding standards and CPD expectations

Mini Prospectus

Self‑Neglect and Hoarding – Expanded Practice Training

Overview
This intermediate‑level safeguarding course equips practitioners to respond confidently, lawfully and proportionately to self‑neglect and hoarding. It bridges safeguarding, mental capacity, public health, fire risk and housing practice, supporting defensible decision‑making in complex cases.

Who should attend

• Adult safeguarding practitioners
• Social workers and social care staff
• Housing, environmental health and health partners
• Fire & Rescue and multi‑agency professionals

Entry requirements

• Safeguarding Adults training completed within the last 24 months

What learners will gain

• Clear understanding of self‑neglect and hoarding thresholds
• Tools to assess risk, capacity and executive function
• Confidence applying least‑restrictive interventions
• Skills in motivational interviewing and engagement
• Practical multi‑agency planning using MARM
• Defensible, audit‑ready recording

Key content

• Care Act s.42 decision‑making
• Mental Capacity Act & best‑interests
• Human Rights proportionality
• Fire risk in hoarding environments
• Information‑sharing lawful bases
• Case studies including neurodiversity and animal hoarding

Duration
✔ 6 hours (1 day)

Delivery options

• Face‑to‑face
• Live virtual (Teams)

Certification

• Certificate of completion
• CPD‑aligned learning hours

Mini Prospectus

Comprehensive Fire Safety Training in the Workplace

Overview
This mandatory UK fire safety course ensures employees understand their legal responsibilities, can recognise fire risks, and respond effectively in emergencies. It supports compliance with the Regulatory Reform (Fire Safety) Order 2005 and workplace health and safety requirements.

Who should attend

• All employees
• Fire wardens and floor marshals
• Supervisors and managers

What learners will gain

• Understanding of fire safety law and duties
• Ability to identify and reduce workplace fire risks
• Confidence in emergency evacuation procedures
• Knowledge of alarm systems and maintenance requirements
• Safe, appropriate use of fire extinguishers

Key content

• UK fire safety legal framework
• Risk assessment and prevention strategies
• Emergency procedures and evacuation planning
• Fire detection and alarm systems
• Extinguisher types and PASS technique
• Realistic workplace fire scenarios

Duration
✔ 3.5 hours

Delivery options

• Face‑to‑face
• Online live delivery

Certification

• Certificate of attendance
• Evidence for health & safety compliance audits

Mini Prospectus

Supporting Survivors of Sexual Abuse in Social Care Environments

Overview
This mandatory safeguarding course equips social care professionals to respond safely, sensitively and lawfully to disclosures of sexual abuse. It embeds trauma‑informed practice while supporting statutory safeguarding, recording and escalation duties.

Who should attend

• Social care staff (adults and children’s services)
• Support workers and care staff
• Managers and supervisors
• Health and social care interface roles

Entry requirements

• Safeguarding Level 1 (or organisational equivalent)

What learners will gain

• Confidence responding to disclosures without causing harm
• Understanding of trauma responses and survivor needs
• Clear safeguarding decision‑making pathways
• Lawful information‑sharing and recording practices
• Strong professional boundaries and self‑care awareness

Key content

• Understanding sexual abuse and myths
• Impact of trauma across the lifespan
• Trauma‑informed practice principles
• Responding to disclosures: what to say and not say
• Safeguarding law, confidentiality and data protection
• Vicarious trauma and professional resilience

Duration
✔ 3.5 hours

Delivery options

• Face‑to‑face
• Online
• Blended delivery

Certification

• Certificate of completion
• Recordable CPD hours
• Audit‑ready compliance evidence

Mini Prospectus

1. Conformity and Compliance course

Conformity, Culture, Safeguarding & Professional Practice

Overview

This health and social care course explores how workplace culture, conformity, compliance and desensitisation can influence professional behaviour. Learners examine how positive values can be eroded by poor culture and how safeguarding principles, leadership and professional accountability help protect vulnerable people.

Who Should Attend?

• Adult Care Workers (Level 2)
• Lead Adult Care Workers (Level 3)
• Senior Support Workers
• Healthcare Support Workers
• Team Leaders and Managers
• Apprentices and new starters in care services

 

• Key Topics
• Workplace culture and conformity
• Normalisation of deviance and role drift
• Real safeguarding case studies including Winterbourne View
• Safeguarding law and reporting responsibilities
• Whistleblowing and Duty of Candour
• Building positive workplace cultures and professional resilience

 

• Learning Outcomes

Participants will learn to identify warning signs of cultural decline, apply safeguarding principles, understand legal responsibilities, analyse real-world failures, and maintain professional values under pressure.

Benefits

Develop confidence to challenge poor practice, safeguard vulnerable individuals, and contribute to a culture of safety, accountability and person-centred care.

2. Understanding Racism

Understanding Racism, Bias and Perception in Modern Workplaces

Overview

This workplace training programme examines how racism, perception, bias and communication interact in contemporary organisations. It encourages constructive discussion, awareness and practical skills for navigating diverse workplace environments professionally and respectfully.

Who Should Attend?

• Employees at all levels
• Team leaders and supervisors
• Managers and HR professionals
• Organisations seeking inclusive workplace development
• Key Topics

• Definitions and forms of racism
• Intentional, unintentional and systemic racism
• Perception, interpretation and workplace communication
• Subconscious bias versus unintentional behaviour
• Historical context and modern workplace challenges
• Constructive communication and response strategies

 

• Learning Outcomes

Learners will be able to recognise different forms of racism, understand the distinction between intention and impact, identify how bias influences behaviour, and engage in more effective workplace communication.

Benefits

Supports greater self-awareness, improved communication skills, more effective teamwork and a balanced understanding of equality, diversity and inclusion issues.

3. Micro aggression course

Resolving Minor Workplace Differences: A Practical Approach to Microaggression-Related Concerns

Overview

This practical workplace communication course focuses on preventing minor misunderstandings from escalating into formal complaints or workplace conflict. It explores microaggressions, communication styles and early-resolution techniques that strengthen workplace relationships.

Who Should Attend?

• Frontline employees
• Supervisors and team leaders
• HR professionals
• Customer-facing, care, education and public service staff

 

 

• Key Topics

• What microaggressions are and are not
• Identity-linked behaviours versus ordinary workplace friction
• The risks of over-labelling and under-recognising concerns
• Early conflict resolution techniques
• Escalation versus clarification
• The Check, Clarify, Close communication model

 

• Learning Outcomes

Participants will learn to accurately define microaggressions, distinguish misunderstandings from genuine concerns, communicate constructively and apply proportionate responses before pursuing escalation.

Benefits

Promotes healthier workplace communication, reduces unnecessary conflict, strengthens trust between colleagues and supports a culture of open dialogue and professionalism.

Course Format: Suitable for workplace learning, staff development programmes, induction training and continuing professional development (CPD).